Motorcycle Service Advisor - Premium Workshop in Bali

Join FastFix, a trusted name in motorcycle maintenance, as a Service Advisor in our state-of-the-art workshop in Bali. This is a unique opportunity to combine your passion for motorcycles with exceptional customer service in one of Indonesia’s most vibrant destinations. Our workshop in Badung is equipped with the latest tools and technology, including Toyota TSS and Mobilux diagnostic systems, ensuring top-notch service for our customers.

As a Service Advisor, you will be the first point of contact for our customers, providing them with expert advice and ensuring their motorcycles receive the best possible care. You will work closely with our team of skilled technicians to diagnose and repair a wide range of motorcycle issues, from routine maintenance to complex mechanical problems.

📋 Tanggung Jawab Pekerjaan

• Consult with customers to assess their motorcycle's needs and recommend appropriate services.
• Use diagnostic tools such as Toyota TSS and Mobilux to accurately diagnose motorcycle issues.
• Coordinate with technicians to ensure timely and efficient repairs.
• Provide customers with clear and concise explanations of repair needs and costs.
• Manage the workshop's scheduling system to ensure optimal use of resources.
• Maintain a high level of customer satisfaction through excellent service and communication.
• Stay updated with the latest motorcycle technology and industry trends.
• Assist in training new staff and maintaining a positive and productive work environment.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience as a Service Advisor or similar role in the automotive or motorcycle industry.
• Strong knowledge of motorcycle mechanics and diagnostic tools.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with Toyota TSS and Mobilux diagnostic systems is a plus.
• Certification in motorcycle service and repair is a plus.
• Fluency in both English and Indonesian.
• Enthusiasm for motorcycles and a passion for providing exceptional customer service.

🛠️ Keahlian

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